Refund policy
Return and Refund Policy
Welcome to THE FIT CLUB. This Return and Refund Policy explains the conditions applicable to purchases made through our website, thefitclub.in.
Nature of Products
THE FIT CLUB primarily sells digital educational products, including digital guides, PDF resources, and educational materials.
Unless specifically mentioned otherwise on the product page, the products sold through our website are digital products. No physical product will be shipped.
Refund Policy for Digital Products
Because digital products can be accessed, downloaded, copied, or used immediately after delivery, refunds may not be available once the purchased digital content has been successfully delivered, downloaded, or accessed.
However, we will review genuine issues on a case-by-case basis.
You May Contact Us If:
- You have not received your purchased digital product.
- Your download link or product access is not working.
- You were charged more than once for the same transaction.
- You received incorrect digital content.
- You experienced a genuine technical issue preventing access to the purchased product.
Refund Requests
To request assistance regarding an order, please contact us with:
- Your full name
- Order number
- Email address used during the purchase
- A clear description of the issue
Each request will be reviewed after verification of the order details.
Approved Refunds
If a refund is determined to be applicable, it will be processed to the original payment method used for the transaction.
The time required for the amount to appear in your account may vary depending on your bank or payment service provider.
Contact Us
For order or refund-related assistance, please contact us through the contact details provided on our website.